You will find a lot of shared hosting suppliers on the market, but many of them are resellers who have restricted resources, particularly when it comes to support. A way to distinguish them is the option to contact the company by phone. The level of support that you will get via this channel of communication varies based on the provider - a few of them provide you with experienced telephone support, various others offer general and customer support only because some matters are more time-consuming and it would be easier to be resolved through a trouble ticket, especially if the issue has to be escalated. Nonetheless, it is good to find that you can always get in touch with your hosting supplier because there are lots of small-scale matters which can be taken care of easily and in a timely manner through a phone call, not mentioning that you can get additional information about the services before you become a customer.

Phone Support in Shared Hosting

In case you decide to employ one of our shared packages, you will be able to get hold of our customer support team over the telephone for 14 hours every day. We will assist you in choosing the most suitable plan for your sites as we believe that it's better to discuss this kind of issues with a live person. In case you already have an account, we are able to assist you with any kind of sales/billing questions and general matters, even with some technical situations that don't require a long time or escalation to an administrator as it is better to open a support ticket for time-consuming troubles in order to have the correspondence in one place. We have phone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there will always be somebody to help you if you have any questions about the semi-dedicated server packages that we offer. Whether you wish to find out more about the packages, you have a billing issue or some general problem, you can just give us a call. Although some more complicated problems could need a ticket to give some time to our technical support team to investigate, we'll assist you with a lot of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the United states of America, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you are in a different country, we have an international number where you are able to reach us.