Phone Support in Shared Hosting
In case you decide to employ one of our shared packages, you will be able to get hold of our customer support team over the telephone for 14 hours every day. We will assist you in choosing the most suitable plan for your sites as we believe that it's better to discuss this kind of issues with a live person. In case you already have an account, we are able to assist you with any kind of sales/billing questions and general matters, even with some technical situations that don't require a long time or escalation to an administrator as it is better to open a support ticket for time-consuming troubles in order to have the correspondence in one place. We have phone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there will always be somebody to help you if you have any questions about the semi-dedicated server packages that we offer. Whether you wish to find out more about the packages, you have a billing issue or some general problem, you can just give us a call. Although some more complicated problems could need a ticket to give some time to our technical support team to investigate, we'll assist you with a lot of technical questions on the phone as well, saving you precious time and efforts. As we have data centers on as many as 3 different continents - in the United states of America, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you are in a different country, we have an international number where you are able to reach us.