A 99.9% Server Uptime
Our shared hosting system is based on a solid, topflight hardware configuration and a significantly tweaked variation of Linux. This is why, no matter what your web site is, or how many site visitors you’ve got, or even in case there’s a DoS assault, our machines will stay up and your sites will remain visible online.
All shared packages packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to provide an exceptional hosting service, you can rarely depend on the default network configuration in a datacenter. We have set up our very own custom network in an attempt to ensure an ultra–fast connection speed with the outside world.
And because of this, no matter which data center facilities you select: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done our best to decrease all possible risks with our cloud hosting plans and irrespective of the fact that our company provides exceptional technical support, there are instances when the customer simply isn’t satisfied with what we have to offer. Or he needs to move to a more robust web hosting solution, like a virtual private server or even a dedicated hosting server.
Because of this, our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not satisfied, you will get your money back.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a reply, you’re aware of how frustrating this can be, particularly when your site is at stake. This is why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be here and they’ll respond to you within 60 minutes. And the best thing is that their average response time is just twenty minutes!