Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying outstanding support in a timely manner is our main priority, so that we backup each shared packages plan with a 1–hour ticket reply warranty. Once you post a ticket or send us an e–mail, our customer customer assistance staff will try all they could do to deliver the most appropriate answer to your problem and to offer you guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any query you may have about Server Candy’s services. We’ve got consultants available continuously to offer you solutions at any time required. You can utilize the ticket system or send us a message anytime, alternatively you can pick up the telephone or make use of the online chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need support while performing tasks within the Control Panel, you’ll be able to always select the Help control key and find your query in the variety of posts that will come up. We have also turned many of the content articles into video lessons. The catalogue of videos will come up if you pick the Videos key present in each section.