1 hour ticket response
Server Candy’s team of technicians is devoted to supplying quick answers to all your queries. We’ll examine your trouble ticket the moment it’s been submitted and will reply back to you with a solution within less than 60 minutes after the client support ticket submission. Actually, our average customer support ticket response time is twenty minutes.
A Premium–Quality Help Desk Support Service
Each member of our help desk staff has lots of years of experience in the shared packages industry and the majority of them have been with us for at least 5 years. They are all ready to reply to all your requests in the most professional way possible.
An Easy–to–Navigate Help Section
Included in the Web Hosting Control Panel is an intuitive Help section, which includes different sources of information. You can search through a regularly updated knowledge base featuring web hosting account administration articles and website administration articles, check the how–to video tutorials or have a glimpse at the F.A.Q. repository.